Mobile / Casino
From game mechanics to wallet language, this glossary covers the terms you encounter across the 11bb lobby — slots, live tables, sportsbook markets and your account dashboard. Each definition is written in plain English so you can make informed decisions rather than guessing what a label means.
Knowing what a term means changes how you use an account. When you understand house edge, you can compare game categories with clear eyes. When you recognise a rollover condition, you know exactly what the promo board is asking before you opt in.
Terms cluster around four practical areas inside the platform. Knowing which family a term belongs to helps you find the right screen when you need it — whether that is the game lobby, the sportsbook odds panel, the cashier, or your account settings page.
Terms like RTP, volatility, payline and multiplier appear on game detail screens and in the info panels of slots from CQ9, Pragmatic Play and Habanero. Open any slot title and tap the information icon to see which mechanics apply to that specific game.
Asian handicap, over/under, decimal odds and spread are all sportsbook terms. You see them on the betting slip when you browse cricket markets — IPL, BPL and international fixtures — as well as football and other supported categories.
Deposit, withdrawal, e-wallet, KYC and account balance all live in the cashier and account settings panels. Your Nagad, Upay or Bank Transfer routes are confirmed there, and the account dashboard shows your current balance alongside transaction history.
Rollover, turnover requirement, qualifying bet and opt-in are the terms attached to any active information. Each offer on the promo board links to its own conditions page, which lists the specific turnover multiple and the eligible game categories.
These are the fundamental terms you encounter when choosing a game and reading its details inside the lobby.
RTP stands for Return to Player. It is expressed as a percentage and shows the theoretical long-run return a game pays back. 11bb displays RTP only where the game provider exposes that figure inside the game detail panel.
House edge is the mathematical advantage the platform holds over a bet, expressed as a percentage. A lower house edge means a smaller gap between your stake and the expected theoretical return across many rounds of play.
Volatility describes how frequently and in what size a slot pays out. High volatility means less frequent but larger potential wins. Low volatility means more frequent, smaller returns. Game info panels from Habanero and Joker often label this directly.
A wager or turnover requirement is the total amount you must bet before a bonus or credited amount can be withdrawn. The specific multiple is written on each information's conditions page — check that before opting in.
In slots, a jackpot refers to the largest possible prize pool attached to a game's feature round. It is a game-mechanic term, not a platform-level payout commitment. Prize availability depends on the specific title and provider rules.
Live dealer means the game is streamed in real time with a human dealer running the table — cards, roulette wheel or dice. You see the dealer on screen and results happen live, not via a random number generator cycle.
These terms come up in the sportsbook, the cashier panel and your account verification flow — distinct from pure game mechanics.
Asian handicap is a football and cricket betting format that removes the draw outcome by giving one side a head start. It narrows the market to two results and is common in Bangladesh cricket betting markets across IPL and BPL fixtures.
Over/under is a bet on whether a measurable outcome — total runs, goals or points — will be above or below a line set by the platform. You stake on one side of that line when you build your betting slip.
Rollover is another word for turnover requirement — the total cumulative betting amount needed to unlock a credited balance for withdrawal. Always read the rollover multiple on the information's own conditions page before accepting it.
An e-wallet is a mobile-linked payment account such as Nagad or Upay. Inside the 11bb cashier, selecting an e-wallet route shows the account number field and any minimum transaction details applicable to that payment rail.
KYC stands for Know Your Customer. It is the identity verification process your account must pass before withdrawals are processed. The account settings panel shows which documents are required and the current status of your verification.
These are account-level settings that let you define limits on how much you deposit or how long a session runs. They are surfaced in the account dashboard before any conversion step, so you can review and set them at any point.
Terms rarely appear in isolation — they combine on a single screen and shape the choice you make. Consider the Baccarat Green Table lobby card: it shows a live dealer stream alongside a minimum stake figure.
The live dealer label on this card means results come from a streamed table, not software. House edge is the relevant metric to check in the game detail panel, not volatility, which applies to slots rather than card tables.
Crash Rush uses a multiplier mechanic — the central game-mechanics term here. The round ends when the crash point is reached. RTP, where the provider publishes it, appears in the game's own information screen rather than the lobby card.
Inside the cashier, selecting Nagad as your withdrawal e-wallet triggers the KYC check. If your account verification is complete, the cashier panel proceeds to the amount and account number fields for that specific payment rail.
Every promo card links to a conditions page that states the rollover multiple, the qualifying game categories and the opt-in method. Reading turnover and eligible categories together tells you the full picture before you commit any stake.
If a term on a game screen or in an account notice is not covered here, or if the definition does not match what you see in the lobby, reach out through the published support routes below.
Open the chat widget from any page inside your signed-in account. Describe the term or screen you are looking at and the support team will walk through what it means in that specific context.
The Help Centre linked in your account dashboard covers cashier terms, KYC steps and session control labels. Search the term directly and the relevant article will explain the process as it appears in your account.
For detailed questions about information conditions, rollover calculations or withdrawal route terminology, send a message through the support email address published in the account settings page. Include your account reference for a faster response.
These questions cover how to act on the terms defined above — where to find controls, how to complete verification and how to read a information before opting in.
Open your account dashboard and navigate to the account settings section. The deposit boundary and session control fields are listed there. You can review current limits and update them through the fields shown on that screen without contacting support.
Go to account settings and look for the verification or identity section. It shows which documents have been submitted and whether verification is confirmed. Withdrawals via Nagad, Upay or Bank Transfer are processed after that status is active.
Open the slot title from the lobby and tap the information or paytable icon inside the game screen. RTP is shown there only if the studio — such as CQ9, Pragmatic Play or Microgaming — publishes it for that specific title.
Each information card on the promo board links to a full conditions page. That page states the exact rollover multiple, which game categories count toward it, and the time window. Read those three details together before opting in to the offer.
Yes. The account dashboard, cashier and settings sections are all accessible from a mobile browser. Your Nagad or Upay payment routes, KYC status and session control settings are visible at any connection point — no download required.
Check the sportsbook settings or display preferences in your account panel — some formats can be switched between decimal and fractional views. If the option is not visible, the live chat support route can clarify which format is active on your account.